Standing in line at the checkout. Three cashier lines open, ten people deep in each, and employees walking around like it’s a lazy Sunday afternoon. You ask for half-sweet iced tea. Not sweet, not unsweet, but half sweet. The waitperson rolls her eyes and makes a note in between the click and pop sound of her chewing gum. The real estate closing was supposed to be a month ago, but today’s the day. It’s been p...